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Property Maintenance

Safeguarding your investment is our top priority.

  • 21 Average Days to Lease
  • 68 Percent Renewal Rate
  • percent eviction rate
  • 400+ 5 Star Google Reviews

Maintenance and Property Inspections

With over 40 years of experience, Vision Realty & Management has managed maintenance of every kind. Our team’s expertise ensures that maintenance and repairs are handled properly, promptly, and with attention to detail. No matter the request, we’re equipped to handle it.

Maintenance

During occupancy, routine maintenance is handled by our skilled in-house team. For specialized requests, we have a trusted network of contractors to ensure even unique needs are met. Using our maintenance coordination software, management staff, tenants, and vendors can easily communicate to schedule and manage work orders through email or text, ensuring a smooth and efficient process.

When a property turns over, Vision Realty & Management relies on our extensive network of trusted vendors, with whom we negotiate daily to secure competitive pricing. This approach eliminates the need for lengthy bidding processes, ensuring faster turnaround times and cost-effective solutions. If an owner prefers to use their own vendor, we strive to accommodate the request, provided the work meets our rent-ready standards. Throughout the process, our team documents and shares recommendations, supported by photographs, to ensure all decisions align with maximizing your return on investment.

While the property is occupied, we strongly recommend using our maintenance staff for routine upkeep. Landscaping responsibilities are typically assigned to tenants, though owners may arrange regular yard maintenance at their own expense. When a property is vacant, we’ll use our bidding system to secure required landscaping services.

Inspections

We take inspections seriously to protect your investment. Every home receives a detailed move-in and move-out inspection, completed by trained, professional inspectors to accurately document the property’s condition and hold residents accountable for damages beyond normal wear and tear.

Owners receive clear, photo-rich inspection reports, giving full visibility into the property’s condition. These reports are stored in the owner portal for easy access anytime.

For added peace of mind, we can also conduct mid-term or annual condition inspections upon request. These proactive check-ins help catch maintenance issues early, ensure lease compliance, and support the long-term preservation of your asset.

24-Hour Emergency Line

Unexpected maintenance emergency? We’ve got it covered. Our dedicated emergency line ensures that residents can reach us anytime, day or night, so your property stays protected around the clock.

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benefits of using Vision Realty & Management

No-Hassle Management

Enjoy peace of mind with our comprehensive property management services that take care of every detail, from tenant placement to routine maintenance, allowing you to focus on what matters most.

Automated Owner Statements

Receive clear and concise monthly statements automatically delivered to you, keeping you informed about your property's performance and financial status without any manual effort.

Online Access to Owner Portal

Gain 24/7 access to our user-friendly owner portal, where you can review financial reports, track maintenance requests, and stay updated on your property’s performance from anywhere at any time.

Industry-Leading Marketing Tools

Benefit from our advanced marketing strategies that leverage cutting-edge technology and platforms to effectively showcase your property, attract high-quality tenants, and minimize vacancies.

24/7 Maintenance Request Handling

Rest assured knowing that your tenants can submit maintenance requests at any time, day or night. Our dedicated team is ready to address issues promptly, ensuring tenant satisfaction and property upkeep.

Prompt Response to Tenant Requests

Our proactive approach guarantees swift responses to tenant inquiries and concerns, fostering positive relationships and enhancing tenant retention.

Low Vacancy Rate

Trust in our expertise and extensive market knowledge to maintain a consistently low vacancy rate, maximizing your rental income and reducing the time your property sits empty.

Low Time on Market

We utilize strategic marketing and efficient tenant screening processes to ensure your property is leased quickly, reducing the overall time it spends on the market.

Industry-Specific Knowledge

Leverage our deep understanding of the local real estate market, allowing us to provide tailored advice and strategies that align with current trends, ensuring your property remains competitive.

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Our Client Reviews Speak for Themselves

  • These guys are the best that could happen to me! They resolved my time-consuming activities and property admin. I recommend their services 100%.

    Isai T.
  • As a client of Vision Realty & Management, I receive amazing customer service from this team. I am never made to feel like a “number” and I love supporting small businesses!

    Ryan B.
  • The service team did an AMAZING job! The work was phenomenal. The Vision maintenance guy went far beyond to make sure my house was fixed properly.

    Linda C.
  •  I am currently renting from Vision Realty & Management, and I would have to say they are the most professional and understanding leasing agency in Carrollton.

    Kenny S.
  • Excellent service, always responsive, everything I could ask for in a property manager.

    Gia H.
  • Rental company has been great and very responsive to all requests.

    Cole L.
  • I have rented for years from this company, and they do not disappoint! I have had emergency situations (pipe burst/air conditioning broke) and they had people out to help me IMMEDIATELY! Smooth sailing with these guys!

    Hannah J.K.
  • I am currently renting from Vision Realty & Management, and I would have to say they are the most professional and understanding leasing agency in Carrollton.

    Kenny S.
  • The service team did an AMAZING job! The work was phenomenal. The Vision maintenance guy went far beyond to make sure my house was fixed properly.

    Linda C.
  • Vision Realty & Management is a very professional business! I would totally recommend this company to my family and friends. My property issues were solved super quick. Truly the best customer service!

    Nooran K.